What we need
Before any request can be considered, we need the following:
The software media and installation instructions (including any required options or preferences). We will not download any software and ask that you download the software to a CD or flash drive and send it to us. This guarantees the software we install is what you expect to have installed.
A copy of the Proof of Ownership (purchase order, receipt, etc.).
A copy of the License Agreement.
Instructions on how to launch the software and check basic functionality to validate installation prior to release.
How long does it take?
Once these materials have been received and the license and materials checked, the software will be placed into the software installation queue.
Software installation requests can be submitted at any time.
We accept your gadget
Diagnose and repair